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(618) 524-5518

Shipping & Returns

Shipping Information

We ship all orders via United States Postal Service. Our shipping rates are calculated live based on the USPS current shipping rates and the weight of your order. If you have any questions about our shipping policies please see our contact form.  If you are outside the US and are having trouble ordering, we apologies that our website doesn't allow you to place an order, we do ship around the world though.  Please email us and we will work out your order that way and send an invoice through paypal.

You can also call us during our normal business hours of 8-5 (cst) at (618)524-5518.

If you are having any trouble please just hit the "chat with us" and we will adjust shipping for you if needed.

Returns Policy

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with an exchange, or store credit within 30 days of the purchase.

Merchandise must be in original condition, with all original packaging, components, instructions, and warranty material.

Video games, video game systems, computer software, trading cards, DVDs and VHS tapes must be in sealed unopened packages. Once opened, we can only exchange these items for the same product.


 

 

To Return an Item to Us:



Pack your merchandise securely. Include a note telling us the reason for the return. Please include your Order Number, your phone number and your e-mail address. Send the package to the Vendor you received the item from. Unless otherwise indicated, this should be addressed to:

Super Museum
517 Market Street,
Metropolis, Illinois 62960
USA

We will issue a coupon code for store credit, or exchange depending on the original payment method, and reason for return. Look for your store credit, issued upon receipt of returned merchandise.